Terms of service

Welcome to SandAndSilk.com. By accessing our website or placing an order, you agree to the terms outlined below. Please read these Terms of Service carefully before using our site or making a purchase.

1. Overview

This website is operated by Sand & Silk. Throughout the site, the terms “we,” “us,” and “our” refer to Sand & Silk. By using any part of our website or services, you agree to be bound by these Terms of Service.

2. Eligibility & Acceptable Use

  • You must be 18 years or older to use our website in the UAE and KSA.

  • You agree not to use our site or products for any unlawful, harmful, or unauthorized purpose.

  • Violation of these terms may result in suspension or termination of your access to our services.

3. Product Information

We aim to provide accurate and up-to-date product descriptions and visuals. However:

  • Colors and images may vary slightly depending on your screen or device.

  • We reserve the right to modify, update, or discontinue products at any time without prior notice.

4. Pricing & Payment

  • Prices are displayed in AED or SAR, depending on your location.

  • Prices include VAT, unless otherwise stated.

  • We accept major debit/credit cards and secure online payment methods.

  • Orders are confirmed only after successful payment.

5. Shipping & Delivery

  • Please refer to our [Shipping Policy] for full details.

  • Delivery times are estimates and may vary due to courier delays, customs, or unforeseen circumstances.

6. Returns & Refunds

  • Please refer to our [Return & Refund Policy] for eligibility, procedures, and timelines.

7. Account Registration & Security

  • You are responsible for maintaining the confidentiality of your account details.

  • You agree to provide accurate, current, and complete information when creating or updating your account.

8. Third-Party Services

  • Our website may contain links or integrations with third-party services.

  • Sand & Silk is not responsible for the content, practices, or privacy policies of these third parties.

9. Intellectual Property

  • All content on SandAndSilk.com—including text, images, graphics, logos, and branding—is the intellectual property of Sand & Silk.

  • No content may be copied, reproduced, or distributed without our prior written consent.

10. Changes to These Terms

  • Sand & Silk reserves the right to update or modify these Terms of Service at any time.

  • The most current version will always be available on this page.

  • Your continued use of our website indicates your acceptance of any changes.

11. Contact Us

For questions or concerns regarding these Terms of Service:

📧 sandandsilkofficial@gmail.com
📍 Based in the United Arab Emirates & Saudi Arabia